Hoian locals arranged our airport transfer when we arrived in Hue and again our transfer from Hue to Hoi An. The airport transfer worked wee. Our flight trip me changed a week before and I advised Mr Tom of the revised time. the driver was there to meet us so communication had worked well.
The driver for the transfer to Hoi Ann arrived on time and took us to all the normal tourist stops en route. He also included a stop at a tailor we wanted to visit.
Altogether highly recommended