I booked Hoian old town walking with them. Mr. Tom replies mail fast which is always a good sign. He sent reminder mail again few days before the tour which is very professional.
The best service!!
Mr. Tom is great to work with. When we got to Hoian, realized that it was too hot to do the walking tour around noon. So I called him the night before, he answered the phone pleasantly, and was able to switch our tour to 3pm the next day which was wonderful!
Tour guide Mr. Binh was great too. My husband has a bad knee, can’t walk too much. We got a pedi-cab for him, (we pay for it of course). So Mr. Binh and I could totally enjoy the walk while my husband on pedi-cab tagging along happily.
When it rained, we sat at a nice cafe by the river, watching hundreds people went by. When the night fell, hundreds lanterns were lit up…… it’s so magical, like a dream.
I highly recommended this tour and the company.